Why am I being asked to authorise my order?
At Zylker, we try and keep your data as safe as possible. If you have been asked to authorise your order, know that your order has been randomly selected and placed on hold by our fraud prevention team for further verification. You may need to provide detailed personal information to authorise your order. If the order has not been authorised after one week, we are forced to believe it is fraudulent and the order will be subject to cancellation without further notice.
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Is my order placed successfully?
For every successful order, you will receive an email confirming the order. If the order was not placed successfully, we request you to place the order again.
How do I order a replacement online?
To order a replacement, follow these steps: Go to zylker.com/store. Go to the Products tab, and click on Replacements. Click on the product that you wish to order. You can claim the replacement under warranty by checking the "As Replacement" box. ...
How do I order a replacement online?
To order a replacement, follow these steps: Go to zylker.com/store. Go to the Products tab, and click on Replacements. Click on the product that you wish to order. You can claim the replacement under warranty by checking the "As Replacement" box. ...
Why is my order not listed?
You can track all your orders from the 'My Orders' section of the main menu. If your most recent order is not listed after successful payment, please do not worry. Simply check again after 10 minutes.
How do I check the delivery time for my order?
Please go to the order you're looking for, under "My Orders" in the main menu of the Zylker Store website. Your delivery date will be listed here. We usually give the approximate time of the day as well, once the order has reached your nearest ...