How do I check the status of my order?
Please click on the “My Orders” section under the main menu in the Zylker Store website, to check your order status.
You will have to be logged in for this.
If you do not have a Zylker account, you can use your order ID from the email you would've received. (But we strongly recommend you get yourself a Zylker ID!)
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How do I check the delivery time for my order?
Please go to the order you're looking for, under "My Orders" in the main menu of the Zylker Store website. Your delivery date will be listed here. We usually give the approximate time of the day as well, once the order has reached your nearest ...
Why is my order not listed?
You can track all your orders from the 'My Orders' section of the main menu. If your most recent order is not listed after successful payment, please do not worry. Simply check again after 10 minutes.
Is my order placed successfully?
For every successful order, you will receive an email confirming the order. If the order was not placed successfully, we request you to place the order again.
How do I order a replacement online?
To order a replacement, follow these steps: Go to zylker.com/store. Go to the Products tab, and click on Replacements. Click on the product that you wish to order. You can claim the replacement under warranty by checking the "As Replacement" box. ...
How do I order a replacement online?
To order a replacement, follow these steps: Go to zylker.com/store. Go to the Products tab, and click on Replacements. Click on the product that you wish to order. You can claim the replacement under warranty by checking the "As Replacement" box. ...